Terms of Service

1. Agreement

These terms are a contract between you and [Company name] (“we”, “us”), which runs Voz AI. By creating an account or using Voz AI you agree to them and to our Privacy Policy. If you don’t agree, please don’t use Voz AI.

2. Who can use Voz AI

You must be at least 16. If you’re in India and under 18, a parent or legal guardian must agree to these terms for you. If you use Voz AI for an organisation, you confirm you’re allowed to accept these terms for it.

3. Your account

• Give a real email address you can access; we use it to sign you in and for important notices.
• Keep your password and sign-in codes to yourself. You’re responsible for what happens in your account.
• Tell us at support@voz.ai if you think someone else has used it.

4. The service and AI feedback

Voz AI helps you practise speaking: it transcribes your answers, scores them and suggests improvements, and offers AI role-plays, a coach chat and reading material.

• Feedback is automated and can be wrong. Scores are estimates meant to help you improve, not assessments of your ability, employability or language level.
• Not professional advice. Voz AI isn’t a substitute for medical, speech-therapy, legal, career or other professional advice. Mock interviews and AI personas are simulations; their opinions aren’t ours and don’t predict real outcomes.
• AI-written articles and coach replies may contain mistakes. Check anything important.
• We keep improving Voz AI, so features may change, and some may be added or removed.

5. Acceptable use

Please don’t:

• break the law, or use Voz AI to harass, threaten, defame or discriminate against anyone;
• record, or upload information about, other people without their permission;
• try to make the AI produce harmful, hateful, sexual or illegal content;
• share sensitive personal information (health, financial, ID numbers) in your answers;
• disrupt, overload, scrape or reverse-engineer the service, or get around its limits or security;
• resell Voz AI or use it to build a competing product;
• pretend to be someone else or create accounts automatically.

6. Your content

Your recordings, transcripts, chats and profile (“your content”) belong to you.

You give us a limited, non-exclusive, worldwide licence to store, process and display your content only to provide Voz AI to you, including sending it to the providers listed in our Privacy Policy. The licence ends when you delete the content or your account, except for copies we must keep by law. We don’t use your content to train AI models or for advertising, and we don’t publish it.

You’re responsible for your content and confirm you have the right to share it.

7. Our content

Voz AI’s software, design, lessons, passages, prompts and brand belong to us or our licensors. You may use them for your personal practice while you use Voz AI, but not copy, sell or redistribute them.

If you send us feedback or ideas, we may use them without owing you anything.

8. Third-party services

Voz AI relies on other companies, such as your browser’s speech recognition and the AI and infrastructure providers named in our Privacy Policy. Their services have their own terms, and we’re not responsible for them, though we choose them carefully.

9. Price and changes

Voz AI is currently free. If we introduce paid plans, we’ll explain the price and terms before you buy, and nothing will be charged without your explicit agreement.

10. Ending your use

• You can stop at any time and delete your account in Settings › Privacy & data. This deletes your synced data; recordings are on your device and are deleted when you sign out or clear them.
• We may suspend or close accounts that break these terms or put others at risk. Where reasonable, we’ll warn you first and explain why.
• If we shut Voz AI down, we’ll give you reasonable notice so you can download your data.

11. Disclaimers

We work hard to keep Voz AI running and accurate, but it’s provided “as is” and “as available”. To the extent the law allows, we don’t promise that it will be uninterrupted, error-free, or that it will achieve any particular result for you. Nothing in these terms removes rights you have as a consumer that can’t be excluded by law.

12. Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses (such as lost opportunities, profits or data you could have backed up), and our total liability to you for any claim about Voz AI is limited to the greater of the amount you paid us in the 12 months before the claim and ₹5,000 (or the equivalent in your currency).

We don’t limit liability for death or personal injury caused by negligence, fraud, or anything else that can’t legally be limited.

13. Indemnity

If you use Voz AI in breach of these terms or the law and someone makes a claim against us because of it, you agree to cover our reasonable costs of that claim, to the extent the law allows.

14. Governing law and disputes

These terms are governed by the laws of India. Disputes will be heard by the courts of [City], India. If you live in the EU, UK or another country whose consumer laws give you the right to bring claims at home, you keep that right and the protections of your local law.

Please contact us first at support@voz.ai. Most problems can be solved quickly that way.

15. Changes to these terms

We may update these terms. We’ll change the date at the top and, for significant changes, tell you in the app or by email at least 14 days before they apply. If you keep using Voz AI after that, the new terms apply; if you don’t agree, you can delete your account.

16. Contact

• Support: support@voz.ai
• Privacy and grievances: privacy@voz.ai (Grievance Officer: [Grievance Officer name])
• Post: [Company name], [Registered address]